Returns Policy

How Returns Work

When you make a wish with Printwear Giant, you’re high-fiving our terms below. We’ve set up this playful dance to make sure you groove with our return procedures in the coolest way possible!

If your printed and styled items are striking the wrong chord—be it faulty, damaged, or mistakenly invited—fear not! We’re here to ensure your return steals the show. So, if the rhythm feels off, send those items back, and let’s keep the celebration shining!

Here’s the deal: unless it’s got some major bling issues, returns are a no-go. It’s all thanks to the Consumer Contracts Regulations, the cool kids on the block since June 13th, 2014. Their mantra? “Personalized goods or goods made to your unique vibe” are the Rock stars exempt from the return scene.

 14-Day Return Policy

Our return policy grooves to the tune of 14 days! That’s correct – you have a fortnight after your item steps into the limelight to request a return.

Conditions for Returns!

To qualify for a return, your item should keep up its cool vibes – unworn, unused, with tags, and rocking its original packaging. Show us the receipt or some proof of its origin, and you’re all set.

But watch out, party animal! If your item hits the dance floor with obvious signs of use, or if it’s missing parts or got a bit too wild and damaged, we’ll have to keep it backstage – it’s a no-go for returns. And remember, any returns after 14 days of delivery won’t make it to the guest list. Keep it fresh, keep it funky!

Ready to Start the Return Tango? To kick off the return fiesta, shoot us a message at we’ll then whisk over the next stages of the returns procedure, lowdown on where and how to send your package. Heads up: trying to sneak items back without getting the green light for a return first? Sorry, but they won’t be donning the return party hat!


Get ready for the refund boogie! It may take 5 to 7 business days to waltz back to your original payment method.

Got any questions about returns or anything else? Shoot us a message at


Damages and Concerns:


As soon as your order lands on your doorstep, give it a once-over. If you spot a wonky doodle, a damaged disco, or you’ve unwrapped the wrong treasure, hit us up ASAP! We’ll dive into the situation and conjure up some magic to make things sparkle for you. And, of course, don’t forget to share your order number with us.


Refunds Taking Their Sweet Time or Playing Peekaboo


Give your bank account another glance if the refund hasn’t landed yet drop us a message at and we will get straight on it! 


Have burning questions about our return fiesta? Reach out to our fabulous customer support team right here:


  • Email –
  • Address – Unit 4, Ashville Way, Wokingham, Berkshire, RG41 2PL, United Kingdom